Urban Wolf Wear – Privacy Policy

1. Information We Collect

We may collect the following types of information:

• a) Personal Information
  Full Name, Email Address, Phone Number, Shipping Address, Billing Address
• b) Technical Information
  IP address, Browser type/version, Device type, Referring/exit pages, Cookies & tracking data
• c) Shopping Behavior
  Products viewed or added to cart, Wishlist items, Purchase history, Interaction with promotional emails or ads

2. How We Use Your Information

We use your data to:

• Process and deliver your orders (Cash on Delivery)
• Communicate about orders, offers, or service updates
• Improve site functionality and user experience
• Prevent fraud and enhance security
• Personalize content, ads, and product suggestions

3. Cookies & Tracking Technologies

We use cookies, pixels, and other technologies to:

• Remember your login and cart status
• Track website traffic and analytics (e.g., Google Analytics)
• Serve personalized ads (e.g., Facebook Ads, Google Ads)

You can control cookie preferences via your browser settings.

4. Sharing of Information

We do not sell your personal data. We may share it with trusted third parties only for specific purposes:

• Logistics partners (e.g., Shiprocket, Delhivery) for shipping & delivery
• Marketing & analytics tools (e.g., Google, Meta, Klaviyo)
• Legal compliance if required by law enforcement or court order

Note: Since we only accept Cash on Delivery (COD), we do not store or process your online payment details.

5. Data Retention

We retain your information only as long as necessary for:

• Fulfilling and delivering orders
• Legal compliance
• Marketing (until you opt out)

6. Your Rights

You have the right to:

• Access or correct your personal data
• Delete your account or request data removal
• Opt-out of marketing emails anytime (via unsubscribe link)

To make a request, email us at support@urbanwolfwear.com.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If we discover such data, we delete it immediately.

8. Security Measures

We implement industry-standard security (SSL encryption, access controls, secure servers) to protect your data.
However, no method of transmission over the internet is 100% secure. You are responsible for keeping your login credentials confidential.

9. International Visitors

If you are accessing our website from outside India, your data may be transferred to and processed in India. By using our site, you consent to this transfer.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated “Effective Date” at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: support@urbanwolfwear.com
Phone: +91 9653140138